Terms & Conditions | Cloud Inc UK

Cloud UK

Terms and Conditions

Cloud UK — Terms and Conditions

Effective date: 25 March 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Client", "you", or "your") and Cloud ("Company", "we", "our", or "us") governing your access to and use of our website, platform, and services ("Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

By using our Services, you represent and warrant that:

You are at least 18 years of age

You have the legal capacity to enter into a binding contract under applicable UK laws

If acting on behalf of a business, you are authorized to bind such entity

2. Nature of Services

Cloud provides:

Cloud-based accounting and bookkeeping services

Tax compliance and filing support (including HMRC-related services)

Financial reporting and advisory services

The Company acts as a service provider and technology platform and does not act as a legal representative unless explicitly agreed in writing.

We reserve the right to modify, suspend, or discontinue any part of the Services at our discretion.

3. Account Registration and Security

To access certain features, you must create an account.

You agree to:

Provide accurate, complete, and up-to-date information

Maintain confidentiality of login credentials

Notify us immediately of unauthorized access

You are responsible for all activities under your account.

4. Use of Services

You agree to use the Services only for lawful purposes and in compliance with applicable United Kingdom.

You shall not:

Use the platform for fraudulent or illegal activities

Attempt to gain unauthorized access

Disrupt or interfere with the platform

Upload false, misleading, or unlawful data

5. Client Data and Responsibility

You retain ownership of all data submitted (“Client Data”).

You acknowledge that:

You are solely responsible for the accuracy and legality of your data

The Company relies on your data to provide Services

Incorrect data may result in errors in outputs

The Company shall not be liable for inaccuracies arising from Client Data.

6. Third-Party Services

Our platform may integrate with third-party services, including:

Banks and financial institutions

Payment service providers

Government authorities (e.g., HM Revenue & Customs - HMRC)

Software and API providers

You acknowledge that:

These services are governed by their own terms

We are not responsible for their performance or availability

7. Fees, Billing, and Subscription Terms

You agree to:

Pay all applicable fees for Services

Provide valid payment details

Authorize recurring payments where applicable

Subscription Terms:

Plans may automatically renew unless cancelled

You may cancel in accordance with your plan terms

Fees are non-refundable unless otherwise stated

We reserve the right to:

Modify pricing with reasonable notice

Suspend Services for non-payment

8. Intellectual Property

All rights, title, and interest in the platform, including software, design, and content, are owned by Cloud or its licensors.

You may not:

Copy, reproduce, or distribute any part of the platform

Use Company branding without authorization

9. Disclaimer of Professional Advice

While we provide accounting and tax-related support:

We do not guarantee specific tax outcomes or financial results

Our Services do not constitute legal advice

You are advised to consult qualified professionals where required

10. Service Availability

We aim to provide reliable Services but do not guarantee:

Continuous availability

Error-free operation

We may perform maintenance or updates at any time.

11. Limitation of Liability

To the extent permitted under UK law, the Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes or limits rights that cannot be excluded under the Consumer Rights Act 2015.

12. Limitation of Liability

To the extent permitted by law:

The Company shall not be liable for:

Indirect or consequential losses

Loss of profits, revenue, data, or business opportunities

Errors arising from Client Data

Our total liability shall not exceed:

The fees paid by you in the preceding 12 months

Nothing in these Terms limits liability for:

Death or personal injury caused by negligence

Fraud or fraudulent misrepresentation

13. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or losses arising from:

Your use or misuse of the Services

Violation of these Terms

Any data or information provided by you

14. Suspension and Termination

We may suspend or terminate your access:

If you breach these Terms

For non-payment

To comply with legal obligations

Upon termination:

Access to Services will be revoked

Outstanding fees remain payable

15. Privacy and Data Protection

Your use of the Services is subject to our Privacy Policy.

We process your data in accordance with:

UK General Data Protection Regulation (UK GDPR)

Data Protection Act 2018

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.

18. Force Majeure

The Company shall not be liable for delays or failures caused by events beyond its control, including:

Natural disasters

Government actions

System failures

19. Changes to Terms

We may update these Terms from time to time.

Continued use of the Services constitutes acceptance of the updated Terms.

20. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Cloud.

21. Contact Us

If you have any questions about this Privacy Policy:

Cloud

Email: uk@cloudinc.co

Phone: +971 50 169 3386